Electronic surveillance and security solution provider adopts unified communication system.
Network Techlab provided Smart Communication System NEC2100 to Electronic surveillance and security solution provider in a cost-effective way.
Organization: Electronic surveillance and security solution provider
Location: Mumbai.
Domain: Video Survillience
Solution Offered: NEC Unified Communication System
Overview:
The company is a leading security and surveillance solution provider with a team of experts working for different business verticals. They provide professional service combined with state-of-the-art technology in electronic surveillance and security. The company focuses on developing solution that is specially designed for Indian surveillance conditions.
Challenge:
The company users are heavily dependent on desk phones to assist their customers and maintain a positive customer experience through a high level of service. The company expanding its geographical presence hence they come up with a new office location. They required a communication system. The company wanted to save the cost of branch-to-branch calling and to improve user experience with the intercom facilities within its infrastructure. They have found that employees need to access its communication system whenever they needed.
Solution:
Our EPABX team has gone through the customer requirement and challenges they were facing in their current infrastructure. Our team proposed a web-based unified communication system which a VoIP-enabled desk phone. The solution given to them has mobility and a remote extension facility with an audio/video conferencing feature which enables better collaboration.
We have designed and delivered a cost-effective solution that fits into their pocket and saves the cost for them.
Benefits:
- Effective communication and collaboration
- Value for money solution
- Keep users connected
- Priority to safety
Network Techlab (I) Pvt. Ltd.
41, Sarvodaya Industrial Estate, Opp. Paper Box, Off. Mahakali Caves Road, Andheri East, Mumbai – 400093. India
P: 022-6681 4141 | info@netlabindia.com | www.netlabindia.com
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