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Information And Communication Technology (ICT)

Information and communication technology (ICT) is an another/extended term for information technology (IT) which stresses the role of unified communications and the integration of telecommunications, as well as broadcast media, intelligent building management systems, audiovisual processing and transmission systems, network-based control and monitoring functions, which enable users to access, store, transmit, and manipulate information.

The term ICT is also used to refer to the convergence of audiovisual and telephone networks with computer networks through a single cabling or link system. There are large economic incentives (huge cost savings due to the elimination of the telephone network) to merge the telephone network with the computer network system using a single unified system of cabling, signal distribution, and management.

Modern information and communication technologies have created a “global village,” in which people can communicate with others across the world as if they were living next door. For this reason, ICT is often studied in the context of how modern communication technologies affect society.

At NTIPL we deal with the following aspects of ICT:

video conferencing

Video Conferencing

A video conference is a live, visual connection between two or more people residing in separate locations for the purpose of communication. At its most sophisticated, video conferencing provides transmission of full motion video images, high-quality audio and text between two or multiple locations.

IP EPABX

The EPABX may be defined as a switching system that makes available both internal and external stitching functions of any organization. It is an equipment of immense use for telephonic connectivity with extensions of single/multi phone lines.

Network- EPABX

With the outbreak of COVID-19, many businesses are affected massively worldwide. Having said that it is a global crisis being very uncertain in nature, we don’t really have an idea as to how long this will last.

During this Pandemic, we have taken precautionary measures by lockdown our office and branches and encouraging our employees to work from home. Thus, our IVR Support No. may not be reachable or you may face some difficulties to create or log a support ticket.

To shield this lockdown situation and help you with the best of support, we have set up the Service Desk Support Continuity Team, to assist you to resolve your queries and concerns.

Please stay safe and feel free to reach out to us for any technical requirements.

 

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