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Simplify and streamline your IT desk.
Are you IT desk and facing issues while connecting your users and solving their everyday problems? IT service desk is frequently getting numerous requests that take long time and repeat discussion to solve their issues. Due to this preauthorizing, solving this request become concern and finally IT team ends up with unsolved puzzle.
What Freshservice brings you?
Powerful_ticketing

Powerful ticketing

Assign, prioritize and resolve tickets. Set and manage SLAs and escalations

ITIL-aligned

ITIL - aligned

Use problem, change and release management to standardize service delivery

Asset_Management

Asset Management

Use hardware, software asset management and CMDB to gain visibility into assets

Service_Catalogue

Service Catalogue

Display service offerings ina shopping site-like template for ease of raising requests

Knowledge_Management

Knowledge Management

Create a beautiful self-serve portal with FAQs, solution articles and community forums

Graphical_workflow_editor

Graphical workflow editor

Create workflows to automate repetitive tasks using simple drag and drop actions

App_marketplace

App marketplace

Use APls and SDKs to connect to your favourite apps and better manage your service desk

Team_huddle

Team huddle

Start a conversation with your teammates from within a ticket for quick and ecient resolution

Enterprise_Reporting

Enterprise Reporting

Generate custom reports to measure what matters and gain insights into your operations

Ask us for more details, schedule a free demo for your organization

Get Stared in Days | Easy to use, Intuitive UI | Enterprise Ready

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