With the outbreak of COVID-19, many businesses are affected massively worldwide. Having said that it is a global crisis being very uncertain in nature, we don’t really have an idea as to how long this will last.
During this Pandemic, we have taken precautionary measures by lockdown our office and branches and encouraging our employees to work from home. Thus, our IVR Support No. may not be reachable or you may face some difficulties to create or log a support ticket.
To shield this lockdown situation and help you with the best of support, we have set up the Service Desk Support Continuity Team, to assist you to resolve your queries and concerns.
Please stay safe and feel free to reach out to us for any technical requirements.
Designation:
Executive Backend Coordinator
Location:
Mumbai
Experience:
Fresher – 1 Year
Job Description:
1. Report Preparation
2. Updating Sheets In Cms & Follow Up
3. Coordinating With Engineers, Vendors, Outsiders, etc
4. Inventory Record Keeping
5. Sap Work
6. Documentation On Daily Basis
Designation:
Engineer Pre Sales
Location:
Mumbai
Experience:
Fresher – 4 Years
Job Description:
1. Manage And Assist The Sales Team
2. Site Survey At Client Place, Capability To Make Exact Boq. (Bill Of Quantity)
3. On-Field Demo, Innovation Of New Technology, Product Certification, Survey Report
4. Training Engineers On Any New Technology Introduced.
5. Liaise / Manage The Coordination And Follow Up Among Partners, Client, Team, etc
6. Develop And Maintain The Project Plan, Communication Document, Reports, etc
7. Technical Analysis And Solution Architect Experienced
8. Discuss And Finalize The Implementation Plan, Procedures, Methodology, etc
Designation:
Sr. Inside Sales Representative
Location:
Mumbai
Experience:
Fresher – 3 Years
Job Description:
1. Lead Generation (Qualify Leads)
2. Preparing Proposal/ Quotation/Proforma Invoice
3. Following Up For Order To Delivery
4. Payment Collection
5. Coordination With Customer And Internal Department
6. Preparing Relevant Reports – Daily Tracker
7. CRM Entries
Designation:
Executive Inside Business Development
Location:
Mumbai
Experience:
Fresher – 1 Year
Job Description:
1. Lead Generation (Qualify Leads) & Cold Calling
2. Payment Collection
3. Coordination With Customer And Internal Department
4. Preparing Relevant Reports – Daily Tracker
5. CRM Entries
Designation:
Executive Service Coordinator
Location:
Mumbai
Experience:
1 – 3 Years
Job Description:
1. Customer Support
2. Handling Of Escalating Calls
3. Close Pending Calls & Daily Task Monitoring/Updating
Designation:
Executive Sales Coordinator
Location:
Mumbai / Pune / Vapi
Experience:
Freshers – 3 Years
Job Description:
1. Preparing Proposal/ Quotation
2. Following Up For Order To Delivery
3.Coordinating With Sales Team
4. Payment Collection
5. Coordination With Customer And Internal Department
6. Demo Material Collection
7. Preparing Relevant Reports – Daily Tracker
Designation:
Engineer Technical Support
Location:
Mumbai / Pune / Ahmadabad
Experience:
Freshers – 4 Years
Job Description:
1. Desktop L2 Engineer Should Be 3 + Years Of Experience
2. Hands-On Experience On, Desktop Hardware & Laptop Issues i.e.,. Desktop Rebooting Issue | Display Issue. |Formatting | Backup Desktop etc
3. Hands-On Experience On Email Client Installation, Configuration, Trouble Shooting, Backup, Restoration, etc
4. Hands-On Experience On Local Printer / Network Printer Installation, Configuration, & Knowledge About Trouble Shooting
5. Hands-On Experience On Operating Installation & Trouble Shooting i.e., Win XP, Win 7, Win 8, Win 10, Win Server 2003, Win Server 2008, Win Server 2012, etc
6. Hands-On Experience On Application Installation, Configuration, And Troubleshooting i.e., Adobe, MS Office, i.e., Explorer, etc
7. Hands-On Experience On LAN Trouble Shooting, Network Cable Crimping, Tracing Of Network Related Issue
8. Able To Understand Network Device And Their Functionality i.e., Switch, Modem, Manage Switch, Firewalls, Routers
9. Anti-Virus, Issue Handling, Adaptations, Tracing Infection On Different Av Applications
10. Familiar To Taking Users Data Backup, Restoration
11. Knowledge On Desktop Management Tools & Call Log In / Ticketing Tool
12. Knowledge Of Critical / V.P. Users Handing
13. Engineer Should Be Good Presentable, Good Communication
14. Desktop L2, Should Be Graduate & Citified Or Computer
Designation:
Executive Business Development
Location:
Mumbai / Vadodara / Vapi
Experience:
Fresher – 3 Years
Job Description:
1. Lead Generation (Qualify Leads)
2. CRM Entries
3. Cold Calling
4. Responding To Sales Inquiries From New And Existing Customers
5. Delivering Presentations Of The Company Products At Conferences, Customer Sites, and Exhibitions
6. Payment Collection
Designation:
Manager Business Development
Location:
Mumbai
Experience:
4 – 8 Years
Job Description:
1. Responding To Sales Inquiries From New And Existing Customers
2. Delivering Presentations Of The Company Products At Conferences, Customer Sites, and Exhibitions
3. Meeting Annual Sales Goal And Targets
4. Ensuring Effective Internal Communication Within Sales, Marketing Team And Customer Support And Across The Company
5. Negotiating The Agreement And Closing Down Sales
6. Monitoring And Reporting The Potential Collaborators And Competitor Activities And Identifying Business Threats And Opportunities
7. Maintaining A Healthy Relationship With Existing Customers While Opening Up Fresh Customers
8. Communicating With The Existing Accounts To Increase Or Maintain Levels Of The Business Activity
9. Follow Up With The Customer For Orders And Payment
10. Researching Actively For Potential Clients
11. Pursuing And Maintaining New Business Relationships
12. Understanding And Obtaining The Needs Of The Partners
13. Following Up Customers Continuously And Responding To Customers Inquiries
14. Prepare Business Development Strategies According To The Needs Of The Clients
15. Securing Business Opportunities By Cultivating Mutually Beneficial Business Relationship With Current And Potential Customers
16. Team Management