NTIPL`s voice solution is a rich portfolio of communication solutions that facilitates efficient interaction between employees, partners, and customers to provide the foundation for a collaborative workforce.
By promoting greater levels of workforce collaboration, our solutions help small and medium sized businesses exceed customer expectations, outpace the competition, and realize a measurable return on their investment.
We provide world-class solutions for voice. Our experience of integrating voice and data enables organizations to achieve enormous cost benefits by consolidating services over the same network and implement the latest technologies with confidence.
NTIPL delivers solution in areas such as IP telephony, voice recording, billing platforms, call centers, computer telephony integration, multi-channel contact centers as well as multi-media applications including video conferencing.
When you run a business, customer Satisfaction, employee productivity and cost control mean a lot to your bottom line. Customer satisfaction results not only from the use of your products and services but also from how quickly clients, partners and suppliers can reach you, how well they are greeted and how long they need to stay on the line to obtain a relevant answer. Employee productivity means the elimination of time wasters including missed calls and unnecessary travel, as well as added opportunities such as the ability to work with distant teams, or simply from home. Cost optimization isn't just about getting a solid return on investment.